COVID19: What you need to know
Congratulations! Thank you to clear decisive leadership and a whole-of New Zealand effort we have arrived at level 2 with an exceptionally low rate of death and disease. If we all keep up our efforts we will get through this together. The post-Covid world will be a little different to the pre Covid world, and there will still be casualties and consequences for a long time to come. Help is available. We may not be able to save your business or your job but we are still providing excellent healthcare and mental health supprt.
Click on the buttons below for advice, updates,
info and answers.
Nelson Family Medicine as of 14/5/20:
Is still taking every precaution to minimise infection risk. This means we are still providing services by phone
where possible, but face to face appointments are now safer so we are aiming for about half face to face and half phone consultations (in line with MOH and RNZCGP recommendations). Phone consultations are charged at the same rate as a
face to face consultation, but if you have a phone appointment and end up needing a face to face consultation you will only be charged once. At the moment you can only book phone consultations online. You will notice some different procedures we have introduced for your safety during face to face consultations. We are providing an immigration medical service in level 2. Screening services will also be resumed
Is not doing Covid 19 testing routinely although we can provide this if necessary. This is still being provided by the CBAC centres at Victory Square and Tahuna. Advice on testing and your nearest CBAC is provided by the Covid healthline 0800 358 5453.
Our flu clinics are open to all but under 3 year olds. Book online or by calling the surgery. We apologise if you have had to wait or go elsewhere because of the problems with vaccine supply we experienced. Some things during this period have simply been out of our control.
Is still sending repeat prescriptions to pharmacies electronically to reduce infection risk. Where possible please pay the script fees by one of the three contactless payment methods we offer.
Has had to change its computer programme and patient portal. As with any major change there have been some implementation issues. Please bear with us while we sort these out.