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Privacy Policy

This privacy policy applies to the Nelson Family Medicine website.

What information do we collect?

We record statistical information

If you visit this website, we may record some non-personal statistical information via a log file or third party statistic provider such as Google Analytics. For example:

  • The browser type, screen resolution and operating system.
  • The date and time you access pages or download files.
  • The internet address and location from which you accessed our site.
  • The search terms you used to find content on our website.
  • The referrer or last site you visited before you accessed this website.
We use cookies
We use cookies to provide user access to the site and to provide you with a better experience by saving preferences. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your web browser (cookies can be disabled). This enables the sites or service providers systems to recognise your browser and capture and remember certain information.
We collect basic personal information

When submitting information on our site, you may be asked to enter information such as your name, e-mail address or phone number. We collect information from you when you:

  • Fill out a contact form.
  • Subscribe to our newsletter.
  • Participate in blogs and submit content such as leaving a comment.
  • Register as a user on our site.

You may, however, visit our site anonymously.

What do we use your information for?

Any of the information we collect from you may be used in one of the following ways:

  • To personalise your experience
  • To improve our website
  • To diagnose problems or provide support to users.
  • To contact you, the email address you provide may be used to send you information, respond to inquiries, and/or other requests or questions. 

How do we protect your information?

We implement a variety of security measures to maintain the safety of your personal information when you enter, submit, or access your personal information.

Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Third party links

We may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

Your consent

By using our site, you consent to our privacy policy. By accepting health care services from us, you agree we can collect information about you from other agencies for the purpose of maintaining an up-to-date health record and providing safe and quality primary health care . This may include:

From other health providers and shared health records:

Receipt of laboratory, radiology or other results 
Accessing authorised national or regional health information systems [Could include region specific ESCR] to support your care by checking your medical history, laboratory or radiology results and current prescribing
Receipt of correspondence from hospitals, emergency departments, after-hours providers, specialist services, allied health providers or other secondary and community care providers – including discharge summaries, outpatient or specialist letters Proactively contacting a hospital or specialist service to follow up on a referral or seek advice or an update on your care, where that contact results in information about you being shared with us
Receipt of letters from screening programmes (such as bowel, breast or cervical screening), including results, or notifications regarding attendance or non-attendance

From non - health agencies and organisations:

Contact from or correspondence with Police, legal representatives, Oranga Tamariki, insurance companies, Ministry of Social Development (Work and Income New Zealand) and the Accident Compensation Corporation
Receipt of correspondence from employers, regarding, for example, fitness to work 
Information from the New Zealand Police regarding firearms licences

Access to personal information

If you would like your personal information removed or amended please write to Nelson Family Medicine, 132 Collingwood Street, Nelson, 7010.

Changes to our Privacy Policy

If we decide to change our privacy policy, we will post those changes on this page.